Tuesday, May 24, 2016

How to Beat Zillow + A Fresh Look at Real Estate Commissions + much more...

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May 24, 2016

INSIDE THIS ISSUE:

  • Matt Jones on How to Respond to the Zillow-Trulia Merger
  • Today's Top Trending Real Estate Stories 
  • Investing Advice
  • Free Webinar for NewsGeni.us Readers

How to Beat Zillow

It’s Time to Learn the Art of Ju-jitsu

jujitsu

Ju-jitsu is the ancient art and technique of using your opponent's force and momentum against him rather than confronting it with your own force. First developed and practiced during the Muromachi period in Japan (1333-1573), this old style of martial arts training was focused on teaching the unarmed or very lightly armed farmer/warrior to fight a heavily armed professional soldier.

“So what does that have to do with me and Zillow?,” you ask. It has everything to do with you and Zillow. First let’s get a few things straight. One, Zillow is not your friend. Zillow, and other big aggregators like them, have injected themselves into the real estate transaction by using your listings to attract and capture your would-be customers, and then selling them back to you extracting a large slice of the commission income in the process. Zillow is your opponent.

Two, Zillow is much larger than you are. With a market capitalization of $5.8 billion they are much larger than nearly anyone in the real estate space. They have resources at their disposal that you can only dream of. They have capitalized on the blunder of our own trade organization to build their massive company, and at the rate they are growing, they will soon dominate the real estate services space.

You, like those ancient Japanese farmers, are being attacked by a massive and very professional army intent on squeezing you out of the very profession you have invested much of your life mastering. And don’t think for one second that you can oppose them. They will crush you and never even notice. You, like those farmers, need to learn some techniques to use their own massive power and momentum against them. You need to learn some ju-jitsu. Some Zillow ju-jitsu.

Since the recent announcement of the pending merger of Zillow and Trulia (“GodZillow”) I have been pondering how best to respond. How can I possibly use the power and momentum of this mammoth company to my own advantage? And how can I help my readers to do the same thing? So with this problem marinating in the back of my mind I continued my day to day business of running my technology company, training agents, and managing my brokerage.

In my technology business, one of the most frustrating problems we continually encounter is working with local real estate boards to get IDX searches for our agents’ Ultimate Websites. Most of the local MLS providers want to not only charge the agent to use their own data, but they want to charge us as well for allowing them to display it on their website. Instead of serving their members, they are trying to exploit them and profit from them. So I’ve been quietly looking for a national IDX company for years -- one that could save all our agents money and make my life easier in the process.

Eventually it hit me -- ju-jitsu! Why not use the very best real estate search websites instead of IDX? After all, it is the same information. In fact, you are not going to provide a better home search than Zillow or Trulia or Realtor.com -- not without spending millions. I’ve probably seen a thousand different IDX sites across the US and Canada, and I have never seen one that is even close in user experience to any of the large aggregation websites. If you are honest with yourself you’ll have to admit that Zillow is better than your IDX. So is Trulia, and Realtor.com from a consumer’s perpective.

I’m telling you to love your enemy. What if you could use all of their collective momentum against themselves? What if you could create a website that was a one-stop search site? An aggregator of aggregators. What if you put all of the very best home searches in one location and you made it simple to compare their various offerings. Each one offers things the others don’t and you could offer it all.

And now add one more powerful search that none of them have: the sex offender registry database. Do you think your clients might like to know if they are considering a home next door to a registered sex offender? You better believe they would -- and now your website can offer that information right next to the very best home searches on the web.

The more I thought about it, the better I liked the idea. So I put my development team on it. You are going to love what we came up with! Zillow ju-jitsu! And I decided that I would be the guinea pig. I would try it first on my own website. After over a week of testing, my customers absolutely love it! Best of all, before they ever see those other searches, I’ve already captured their information. I have an opportunity to engage them before Zillow ever knows they exist.

I know what you’re thinking: “But what if they register on Zillow and then Zillow sells the lead to some other agent?” Let me ask you a question. Do you really believe that your customer thinks you are the only agent out there? Or that your company is the only real estate brokerage? In today’s economy we either add value or die. Don’t worry about other agents or companies. Just get there first and never give your customer a reason to look elsewhere.

new search

So let’s think for a moment about the customer path to your website. You customer first sees your online ad either in a search engine or on a free classified site and clicks on it. He is directed to your LCM-Web gateway where he registers. From there he is directed seamlessly to this search page.

Here’s what is so crucial: No matter where he goes from there, you’ve already captured his information and he’s a new lead. Let’s say he clicks on the Realtor.com search. When he does, a note is inserted into his record telling you he visited Realtor.com as well as the properties he searched when he got there. Or maybe it was Rent.com or Craigslist or Zillow. Maybe it was several different sites.

What’s really powerful is that now you have something to discuss when you make that all-important initial call. You might mention other similar properties that are on the market, great deals you know about in their price range, the strengths and weaknesses of the various searches. Here’s one you’ll love: If they go to Zillow, you might say, “Lots of my customers are somewhat doubtful of the “Zestimates” and I’m happy to do a quick valuation so you can have a second opinion.”

In other words, when it comes to engaging online shoppers the key is finding engagement opportunities, and this new powerful search aggregator gives you tons of engagement opportunities. We all know that the hardest part of making that first connection is the deathly silence when you have nothing to talk about. It’s uncomfortable for both you and your customer. Once you can get past that, the rest is easy.

So being able to ask them, “So what did you think of that Homes.com search?” might be just the icebreaker you need. When they answer and it’s no pressure because it’s not about you or them. You might suggest they check the Craigslist listings regularly because they are always being updated and that clicking to it from your site will always get them the most recent posts.

You get the idea. Lots of good information to help your clients and zero pressure. Starting that first conversation is now easy. And when they search you can look at the customer notes in your Pipeline client manager and see what they are looking at allowing you to better help them find it.

Best of all, you’ve effectively stepped in front of Zillow or whichever big home search and engaged the customer before they got a chance to effectively steal your lead. You’ve taken advantage of their size, their strength, and momentum and used it to your advantage. You’ve used Zillow Ju-jitsu

STARTING TODAY all new Ultimate Website users will automatically get my new "Ultimate Home Search" page and can pick and choose which searches to display on their site. You no longer have to hassle with your MLS for weeks or spend hundreds or even thousands on an IDX link before you start promoting your website. My Ultimate Website is set up and ready to use the minute you sign up. In the coming months I believe this technology will prove to be a game changer for the early adopters. If you want to be one of them, click the link below to join.

The link to check it out is http://guerillarealty.com.

 

As always, thanks for reading.

TODAY ONLY: Matt Jones' critically acclaimed marketing webinar is available to NewsGeni.us subscribers free of charge. In this webinar Matt shares exactly how he does his advertising and why he stopped spending money on costly real estate ads. This webinar is avaiable for free one time only and we promise will be the most productive 40 minutes of your day. Don't miss it.



Matt Jones is the founder and CEO of FavoriteAgent.com, nationally syndicated columnist, broker, and best selling author. He has been profiled by major media outlets as an innovator and a pioneer in the industry, and CNN's Pulse on America claimed he and his company were "changing the way real estate is done in America."

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#TRENDING

A Fresh Look at Real Estate Commissions »
Mandie Sellars, a homeowner in the �Raleigh-Durham area of North Carolina, had the misfortune of buying a home and then almost immediately getting a new job about an hour from her new home. Not only Read more »
Teen Charged With Stabbing Real Estate Agent »
A teenager has been charged with the stabbing death of a man in New Hanover County last week. Read more »
Brooklyn Tool Shed Listed for $500k »
The ad on Zillow says the property is a 'great opportunity... asking only $499,000'. Read more »
Who Pays the Highest Property Taxes? »
The average median property tax rate across the nation is 1.31 percent. That means a home owner with Read more »

ECONOMY

Want to Help the Middle Class? Build More Houses »
America�s future is happening first here, in Seattle. Just this year, Seattle technology jobs increased 21 percent. Housing prices rose 12 percent. And all the people who built this city out of Read more »
Four Real Estate Trends for 2016 »
Whether you are buying, selling, or renting, there's no escaping Federal Reserve's anticipated Read more »
Owners Overvaluing Their Homes »
Home owners are still slightly overvaluing their homes compared to appraisers' estimates, according Read more »
Homebuying Could Become Unaffordable Within Two Years »
With the right economic conditions, in two years, home affordability could get close to the same Read more »
Which Candidate Is Most Likely to Help the Housing Market? »
We surveyed home sellers in late January to get their take on the market. Because it�s an election Read more »
Prices and Mortgage Rates to Go Up in 2016 »
The monthly mortgage payment on a home is determined by two elements: the price of the house and the Read more »

TECHNOLOGY

New Objective School Rankings for Your Real Estate Search »
For young families moving to a new city one of the biggest challenges isn�t just finding a suitable home, but rather, locating an ideal school for their children�s studies. It�s no good buying up that Read more »
Microsoft Kills Internet Explorer 8, 9 and 10 »
Internet Explorer has long been the bane of many Web developers� existence, but here�s some news to Read more »
Choosing the Best Anti-virus Software »
What to choose when you have too many options? Read more »
Don't Use Email To Manage Transactions »
As hackers continue to use fraudulent online messages to steal money from unsuspecting home buyers, Read more »
Virtual Reality Could Revolutionize Real Estate Soon »
The realization of Virtual Reality (VR) is set to have a big impact on real estate, offering buyers Read more »

LAW

Despite $1.2B Settlement, DOJ Still Pursuing Wells Fargo »
Despite recently agreeing to a $1.2 billion settlement with the federal government to resolve claims related to its Federal Housing Administration lending program from 2001-2010, Wells Fargo is still Read more »
Judge Admits New Evidence in Realtor Murder Case »
A Pulaski County Circuit Court judge ruled Wednesday that prosecutors could submit evidence obtained Read more »
Cancer Patient Sues Real Estate Couple for $500k »
A Surrey cancer patient who claims a couple of local real estate agents cheated her out of $500,000 Read more »
Goldman Sachs Reaches $5B Settlement Amid Toxic Bonds Controversy »
Goldman Sachs said Thursday that it reached a $5 billion settlement over claims related to toxic Read more »
Agent Charged With Terroristic Threats Misses Court »
A Hot Springs realtor facing a terroristic threatening charge had a court date Thursday. Read more »
Teen Charged With Stabbing Real Estate Agent »
A teenager has been charged with the stabbing death of a man in New Hanover County last week. Read more »

MARKETING

INVESTING

HOW-TO

5 Lies You've Been Told About Productivity »
How being overly productive is counterproductive Read more »
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One of the most common goals adopted almost universally by real estate brokerages is also the Read more »
Make Sense of Online Advertising Metrics »
The sheer amount of online marketing campaign data and website analytics is staggering. These Read more »
Help Your Buyer Find the Right Compromises »
Your home shoppers may have a long wish list, but when it comes to finding a home � particularly Read more »
Secrets to Multiplying Your Referrals »
What systems do you have in place to double your business through referrals with each transaction? Read more »
4 New Year's Resolutions Every Agent Should Make »
As the year comes to an end, many people are making new year�s resolutions. For real estate agents, Read more »

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