Ju-jitsu is the ancient art and technique of using your opponent's force and momentum against him rather than confronting it with your own force. First developed and practiced during the Muromachi period in Japan (1333-1573), this old style of martial arts training was focused on teaching the unarmed or very lightly armed farmer/warrior to fight a heavily armed professional soldier.
“So what does that have to do with me and Zillow?,” you ask. It has everything to do with you and Zillow. First let’s get a few things straight. One, Zillow is not your friend. Zillow, and other big aggregators like them, have injected themselves into the real estate transaction by using your listings to attract and capture your would-be customers, and then selling them back to you extracting a large slice of the commission income in the process. Zillow is your opponent.
Two, Zillow is much larger than you are. With a market capitalization of $5.8 billion they are much larger than nearly anyone in the real estate space. They have resources at their disposal that you can only dream of. They have capitalized on the blunder of our own trade organization to build their massive company, and at the rate they are growing, they will soon dominate the real estate services space.
You, like those ancient Japanese farmers, are being attacked by a massive and very professional army intent on squeezing you out of the very profession you have invested much of your life mastering. And don’t think for one second that you can oppose them. They will crush you and never even notice. You, like those farmers, need to learn some techniques to use their own massive power and momentum against them. You need to learn some ju-jitsu. Some Zillow ju-jitsu.
Since the recent announcement of the pending merger of Zillow and Trulia (“GodZillow”) I have been pondering how best to respond. How can I possibly use the power and momentum of this mammoth company to my own advantage? And how can I help my readers to do the same thing? So with this problem marinating in the back of my mind I continued my day to day business of running my technology company, training agents, and managing my brokerage.
In my technology business, one of the most frustrating problems we continually encounter is working with local real estate boards to get IDX searches for our agents’ Ultimate Websites. Most of the local MLS providers want to not only charge the agent to use their own data, but they want to charge us as well for allowing them to display it on their website. Instead of serving their members, they are trying to exploit them and profit from them. So I’ve been quietly looking for a national IDX company for years -- one that could save all our agents money and make my life easier in the process.
Eventually it hit me -- ju-jitsu! Why not use the very best real estate search websites instead of IDX? After all, it is the same information. In fact, you are not going to provide a better home search than Zillow or Trulia or Realtor.com -- not without spending millions. I’ve probably seen a thousand different IDX sites across the US and Canada, and I have never seen one that is even close in user experience to any of the large aggregation websites. If you are honest with yourself you’ll have to admit that Zillow is better than your IDX. So is Trulia, and Realtor.com from a consumer’s perpective.
I’m telling you to love your enemy. What if you could use all of their collective momentum against themselves? What if you could create a website that was a one-stop search site? An aggregator of aggregators. What if you put all of the very best home searches in one location and you made it simple to compare their various offerings. Each one offers things the others don’t and you could offer it all.
And now add one more powerful search that none of them have: the sex offender registry database. Do you think your clients might like to know if they are considering a home next door to a registered sex offender? You better believe they would -- and now your website can offer that information right next to the very best home searches on the web.
The more I thought about it, the better I liked the idea. So I put my development team on it. You are going to love what we came up with! Zillow ju-jitsu! And I decided that I would be the guinea pig. I would try it first on my own website. After over a week of testing, my customers absolutely love it! Best of all, before they ever see those other searches, I’ve already captured their information. I have an opportunity to engage them before Zillow ever knows they exist.
I know what you’re thinking: “But what if they register on Zillow and then Zillow sells the lead to some other agent?” Let me ask you a question. Do you really believe that your customer thinks you are the only agent out there? Or that your company is the only real estate brokerage? In today’s economy we either add value or die. Don’t worry about other agents or companies. Just get there first and never give your customer a reason to look elsewhere.
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